Volunteer

Girl Scouts of the USA — Troop Leader

• Planned, organized, and executed monthly projects and events, managing timelines, budgets, and resources from concept through completion
• Led and coordinated 10 youth members and a team of parent volunteers to achieve troop goals and milestones
• Facilitated meetings, workshops, and activities, ensuring clear communication, accountability, and progress tracking
• Developed structured workflows for troop activities, badge completion, and event planning
• Maintained documentation, schedules, and records to ensure consistency and compliance with organizational standards
• Served as primary point of contact between parents, volunteers, community partners, and the Girl Scouts organization
• Resolved conflicts and navigated differing priorities with empathy and professionalism
• Mentored youth in goal-setting, collaboration, and independent problem-solving
• Fostered a safe, inclusive environment that supported growth, confidence, and skill development

Family Readiness Group (FRG) — Assistant to Commander's Spouse

• Assisted FRG leadership during a high-impact combat deployment involving significant loss of life
• Supported the dissemination of official Commander communications during a rapidly evolving crisis
• Helped coordinate sensitive, time-critical communications to unit members while maintaining accuracy, discretion, and professionalism
• Demonstrated composure and sound judgment while operating in a high-stress, emotionally complex environment
• Served as a liaison between unit leadership, FRG volunteers, and military families during deployment and reintegration
• Supported FRG members in responding to family inquiries and concerns with empathy and clarity
• Helped manage internal coordination among volunteers to ensure consistent messaging and support
• Maintained and managed unit contact lists and communication records
• Assisted in coordinating structured outreach workflows to ensure timely, orderly dissemination of information
• Supported adherence to military communication protocols and organizational guidelines
• Co-organized large-scale unit homecoming event following deployment
• Designed banners and coordinated professional production of visual materials
• Assisted with logistics planning, food coordination, decorations, and volunteer support
• Collaborated with multiple stakeholders in a high-visibility event environment
• Demonstrated crisis management, stakeholder communication, and operational coordination
• Applied design thinking and visual communication skills in a real-world, high-impact setting
• Balanced competing priorities while maintaining attention to detail, timelines, and outcomes